segunda-feira, 14 de março de 2011

Working with a reliable information system may be a difficult practice as well as tedious task for operators. For that reason a manager should be aware that the organization's information management goals will vary in the future and particular steps or procedures may need to be taken or repeated in future. Managers should become aware of several ways in which information technology can affect other businesses and how the system can work. They should also be responsive to the fact that these results can be both negative or positive. Almost everything must rely on the manager's expertise.

Once system management is implemented, the process becomes more streamlined. The automation starts offering immediate benefits. It enables reduction in IT staff levels and improves security and information sharing among employees and departments, and with the data already centralized, the reporting and monitoring process becomes a lot easier.

This is done remotely so even when the office is closed things can be repaired, slow servers can be noticed and repaired, and when the office reopens in the morning everyone will find that their systems work exactly the way they should, and they are none the wiser of any problems that existed or were repaired the night before.

Cost Reduction: First of all, no company, big or small, needs to worry about not benefiting from system management. The only debatable point is the ROI related to the cost of the software and paying a system administrator. Regardless, once implemented, it cuts down the need for IT staffing and other related expenses on a long-term basis. The real savings come from the capability to install new systems and software faster and at a lower cost. Companies start using client-server architecture, ERP and other kinds of enterprise level software and systems. It helps them expand, and open branches where otherwise it may not have been possible. End of the day, it leads to a massive makeover for the entire company, with large-scale improvements in distribution, productivity, work flow and reporting capabilities.

Security: System management has a huge impact on IT security. The same security settings are implemented on all stations, and any new policies are remotely implemented instantaneously on all the stations. Users can access any station and get the same settings and data, made possible by settings that apply to specific usernames and job or department levels. This makes the network more capable of withstanding external attacks. Security patches and critical updates can be done instantaneously on all stations without any extra effort or manpower, which reduces the window that attackers can use to take advantage of bugs. The network gets centralized enterprise anti virus and malware protection. Even the data is more secure as regards hardware failure or data corruption, since everything is stored on servers with a backup system.

Then there is configuration control, which is the list of methods and approval stages that are needed to modify a configuration point's traits and reinitiate them. Configuration status accounting is the facility needed to document and deal with the configuration baselines correlated to each point at any time period. The last task is Configuration audits, which has two aspects: functional audits and physical audits. The former deals with the functional and performance attributes of the configuration point. On the other hand the latter makes certain that the configuration point is established according to what is required by the detailed design records.


Any service worth having is an expense, but when the benefits of having the service outweigh the costs associated with them then you should know that you are making a great business decision, and that is why so many businesses are taking that leap and purchasing remote management services.

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